TERMS & CONDITIONS

  1. INTRODUCTION

This website is operated by DITA BEAUTY (Pty) Ltd.  The terms “we”, “us”, and “our” refer to  DITA BEAUTY (Pty) Ltd.  The use of our website is subject to the following terms and conditions of use, as amended from time to time (the “Terms”). The Terms are to be read together by you with any terms, conditions or disclaimers provided in the pages of our website. Please review the Terms carefully. The Terms apply to all users of our website, including without limitation, users who are browsers, customers, merchants, vendors and/or contributors of content. If you access and use this website, you accept and agree to be bound by and comply with the Terms and our Privacy Policy. If you do not agree to the Terms or our Privacy Policy, you are not authorized to access our website, use any of our website’s services or place an order on our website.

  1. USE OF OUR WEBSITE

You agree to use our website for legitimate purposes and not for any illegal or unauthorized purpose. You must be at least 18 years of age or have parental consent to use this website. By using this website, you represent that you are at least 18 and have the legal capacity to enter into these Terms. You agree to not use our website to conduct any activity that would constitute a civil or criminal offence or violate any law. You agree not to attempt to interfere with our website’s network or security features or to gain unauthorized access to our systems. You agree to provide us with accurate personal information, such as your email address, mailing address and other contact details in order to complete your order or contact you as needed. You agree to promptly update your account and information. You authorize us to collect and use this information to contact you in accordance with our Privacy Policy.

  1. GENERAL CONDITIONS

We reserve the right to refuse service to anyone, at any time, for any reason. We reserve the right to make any modifications to the website, including terminating, changing, suspending or discontinuing any aspect of the website at any time, without notice. We may impose additional rules or limits on the use of our website. You agree to review the Terms regularly and your continued access or use of our website will mean that you agree to any changes. You agree that we will not be liable to you or any third party for any modification, suspension or discontinuance of our website or for any service, content, feature or product offered through our website.

  1. PRODUCTS OR SERVICE

All purchases through our website are subject to product availability. We may, in our sole discretion, limit or cancel the quantities offered on our website or limit the sales of our products or services to any person, household, geographic region or jurisdiction.

All orders are only valid for a maximum of 5 days from the date of invoice. Thereafter the order will be cancelled without notice.

Prices for our products are subject to change, without notice. Unless otherwise indicated, prices displayed on our website are quoted in South African Rand. We reserve the right, in our sole discretion, to refuse orders, including without limitation, orders that appear to be placed by distributors or resellers. If we believe that you have made a false or fraudulent order, we will be entitled to cancel the order and inform the relevant authorities. We do not guarantee the accuracy of the colour or design of the products on our website. We have made efforts to ensure the colour and design of our products are displayed as accurately as possible on our website.

  1. SHIPPING & RETURNES

We offer our customers shipping via The Courier Guy. Flat rate R 100 in Gauteng (shipping 1-4 working day), and R 140 other provinces.

Free Shipping is valid on order purchases over R2000 (excludes high risk areas).

High Risk Areas R180, free shipping is not applied.

DITA BEAUTY has the right to cancel any orders due to unauthorized use of our website or violation of our Terms of Use.

Transit Time does not begin until your package leaves the shipping carrier’s facility and DOES NOT include weekends or holidays.

DITA BEAUTY reserves 24 working hours for processing from the time an order is placed before it is transferred to our carrier and leaves our warehouse for shipment.

Please note that orders are shipped and delivered on business days only (Monday – Friday, excluding major holidays).

Refund of Returned Package. In the case that a package is refused and shipped back to DITA BEAUTY, if the items are received in the same condition as sent to the receiver, we will refund the customer for the products only. Please note that any return shipping fees charged by the carrier will be deducted from the refund amount.

 Cancelling an Order. If you would like to cancel or change an order that you’ve just placed, please email us on what’s up 0731957329 as soon as possible. We will try to accommodate your request. Please note that orders for items that have already been shipped cannot be cancelled.

 Return Policy. Prior to using our products, please ensure that you have read and understand all the directions on the product label and on our website, so that you will be able to use the product correctly. Products used only by Professionals. 

In the unfortunate event that you have experienced a fault with your product, we are eager to resolve this for you as quickly as possible, you must contact us on what’s up within 7 days of receiving your package.

If you would like to exchange item(s), you must submit a return request at info@ditabeauty.co.za /what’s up 0731957329 within 7 days of your order being delivered. To be eligible for a return, items must be Unopened, Unused and in the same condition that you received it. Returns will be processed within 5 business days. Shipping charges to exchange may be applied if incorrect items been ordered by customer. 

  1. USER COMMENTS, FEEDBACKS & OTHER SUBMISSIONS

You acknowledge that you are responsible for the information, profiles, opinions, messages, comments and any other content (collectively, the “Content”) that you post, distribute or share on or through our website or services available in connection with our website. You further acknowledge that you have full responsibility for the Content, including but limited to, with respect to its legality, and its trademark, copyright and other intellectual property ownership. You agree that any Content submitted by you in response to a request by us for a specific submission may be edited, adapted, modified, recreated, published, or distributed by us. You further agree that we are under no obligation to maintain any Content in confidence, to pay compensation for any Content or to respond to any Content. You agree that you will not post, distribute or share any Content on our website that is protected by copyright, trademark, patent or any other proprietary right without the express consent of the owner of such proprietary right. You further agree that your Content will not be unlawful, abusive or obscene nor will it contain any malware or computer virus that could affect our website’s operations. You will be solely liable for any Content that you make and its accuracy. We have no responsibility and assume no liability for any Content posted by you or any third-party. We reserve the right to terminate your ability to post on our website and to remove and/or delete any Content that we deem objectionable. You consent to such removal and/or deletion and waive any claim against us for the removal and/or deletion of your Content.

  1. PERSONAL INFORMATION

Please see our Privacy Policy to learn about how we collect, use, and share your personal information.

  1. ERRORS & OMISSIONS

Please note that our website may contain typographical errors or inaccuracies and may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time, without prior notice (including after an order has been submitted). Such errors, inaccuracies or omissions may relate to product description, pricing, promotion and availability and we reserve the right to cancel or refuse any order placed based on incorrect pricing or availability information, to the extent permitted by applicable law. We do not undertake to update, modify or clarify information on our website, except as required by law.

  1. INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, and images, is the property of www.ditabeauty.co.za and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

  1. LIMITATION OF LIABILITY

To the fullest extent permitted by law, DITA BEAUTY shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of or inability to use our website or products.

  1. INDEMNIFICATION
    You agree to indemnify, defend and hold harmless DITA BEAUTY and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

    12. TERMINATION
    The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
    These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
    If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

    13. ENTIRE AGREEMENT
    The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
    These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
    Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

    14. CHANGES TO TERMS OF SERVICE
    You can review the most current version of the Terms of Service at any time at this page.
    We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

  1. GOVERNING LAW

Any disputes arising out of or relating to the Terms, the Privacy Policy, use of our website, or our products or services offered on our website will be resolved in accordance with the laws of the Province of the Gauteng, South Africa, without regard to its conflict of law rules. Any disputes, actions or proceedings relating to the Terms or your access to or use of our website must be brought before the courts of the Province of the Gauteng, South Africa in the City of Johannesburg and you irrevocably consent to the exclusive jurisdiction and venue of such courts.

  1. CONTACT INFORMATION
    Questions about the Terms of Service should be sent to us at: info@ditabeauty.co.za 
    Our contact information is posted below:

DITA BEAUTY (Pty) Ltd 
info@ditabeauty.co.za 
37 Vermooten Street Brackenhurst Alberton 1448
0731957329
2019/055405/07

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